**Shipping Policy**

At Industrial Management Systems, we aim to provide reliable and efficient shipping for all our customers.

**Processing Time**

- Orders are processed within 2-3 business days.

**Shipping Rates**

- We offer free shipping on qualifying purchases. Shipping costs for other orders will be calculated at checkout.

**Delivery Times**

- Standard delivery typically takes 5-21 business days.

**Tracking**

- Once your order is shipped, you will receive a tracking number to monitor your shipment.

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we're here to help.

 

**Return policy**

**30-Day Return Window:**
You have 30 calendar days from the date you received your item to initiate a return.

**Return Shipping Responsibility:**
Please note that the buyer is responsible for covering the cost of return shipping.

**Condition of Returned Item:**
To be eligible for a return, your item must be returned in its original condition, just as you received it. Any decrease in the item's value due to mishandling or damage caused by the buyer will be the buyer's responsibility.

**Return Processing:**
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately begin the process of evaluating the item's condition. If your return is approved, we will initiate a refund to your original method of payment. Please allow for processing time, which may vary depending on your payment provider.

**Contact Us:**
If you have any questions on how to return your item to us, please contact our customer service team. We're here to assist you throughout the return process and ensure a smooth experience.

Thank you for choosing us. We appreciate your business and hope to serve you again in the future.